Essential Job Functions
1. Prepares service requests when residents call and dispatches to appropriate community
associate for completion; ensures service requests are handled on an immediate basis if
possible, and notifies residents of potential delays. Schedules routine maintenance and
follows-up to ensure quality and resident satisfaction. (50%)
2. Supports and ensures timely input, proper use, and full-utilization of on-site PC-based
property management software systems including entering all resident requests into the
facilities maintenance database; assists with training new associates as well as with ongoing
training of community associates on the use of the property management software. (20%)
3. Performs administrative functions including but not limited to answering and screening
telephone calls; typing and proofreading materials; preparing routine correspondence;
scheduling appointments; screening and distributing incoming mail; maintaining files and
records; scheduling meeting rooms; and, ensuring contracts are signed and deposits are
4. Creates a positive community environment by maintaining professional, courteous, and
continuous open communication with associates and residents. Works to quickly resolve
resident issues, prepares correspondence to residents as necessary, and maintains
accurate records. (1 0%)
5. Keeps current on communication received from management on company policies and
regulatory compliance, and performs duties based on those requirements. (5%)
Essential job functions:
Leads warehouse technicians on a day-to-day basis. Trains and develops and provides feedback on performance. Practices fair and professional conduct with associates in accordance with company policies and procedures under direction of the Warehouse Manager/Supervisor or Assistant General Manager and guidance of the Human Resources Department. (30%)
Responsible for overseeing stock control, assuring that orders are processed accurately and expediently by Associates and are meeting quality objectives while operating within the allocated budget and meeting delivery deadlines. Maintains inventory of maintenance parts, appliances, residential remodels, furniture, property tools, equipment, and custodial supplies. May prepare purchase orders in accordance within established purchasing policies and procedures and may also assist in coding invoices for payment. (30%)
Implements approved budget on a day-to-day basis and is held accountable for operating a warehouse within budget guidelines. May solicit bids, negotiate with vendors for goods and services and hold vendors accountable for billing accuracy. (20%)
Communicates with residents regarding questions, concerns, service requests, and takes steps to resolve issues or refers them to appropriate associates. Responds to all residents in a courteous and prompt manner, prepares correspondence to residents and maintains accurate conversation records. (5%)
Supports and ensures timely input, proper use and full utilization of on-site PC-based community management based software systems including providing training of new associates and ongoing training of current staff. (10%)
Must ensure the health, safety and cleanliness of the work environment and oversee the weekly inspection of all vehicles and machinery. Ensures the safekeeping of vehicle(s) and coordinates timely registration with the department Fleet Administrator. (5%)
SCOPE AND PURPOSE OF THE POSITION:
This position serves as the primary contact for customers for the assigned contract. The CSR is responsible for managing and documenting all customer communications and providing daily support to assigned customers through various means of communication. CSR(s) pro-actively monitor customer accounts for potential growth and/or problematic areas using the appropriate tools available while also keeping Operations and Sales personnel apprised of any customer issues. This position partners with Sourcing Experts to ensure smooth processing of customer orders from quotation through product delivery and any returns or exchanges as necessary. CSR(s) also collaborate with various other departments to provide creative solutions with respect to evolving customer needs.
MINIMUM EDUCATION, EXPERIENCE AND MINIMUM REQUIREMENTS:
Bachelor’s degree in business or equivalent experience
|Minimum Work Experience
Three years experience in a customer service position.
Two years customer support experience supporting government customers preferred
Two years purchasing experience beneficial
|Minimum Skills Requirements
High level of detail orientation, organizational and communication skills.
Proven ability to meet deadlines.
PC proficiency including Microsoft Office software products
Proven ability to promote and maintain customer satisfaction
Working knowledge of Microsoft Word and Excel, Knowledge of Accounting procedures, Accounts payable, Accounts Receivable, Knowledge of Quicken to reconcile bank statements. Provide routine clerical duties for accounting staff. Knowledge of Microsoft Dynamics Great Plains.
Any inventory, warehouse, or related experience will be considered and must have had a security clearance. Monday-Friday, 40 hours per week.
Monday-Friday 2pm-6pm. Multi-line phones, data entry and lots of filing. Apply today, interview tomorrow! Resume required.
30-35 hours per week, Monday-Friday. Answering telephones, data entry and much more! Bring resume to our office today!
Long term, temporary position requires strong QuickBooks, accounting and reconciliation of various accounts. Resume and references required, apply today!
Full time temporary position. Full charge bookkeeping, QuickBooks, general ledger and bank reconciliations. Must be detail oriented and available to start immediately. Apply today, interview tomorrow!
Now hiring for 2 full time temporary maintenance jobs. Painting, basic maintenance, and good with tools. Must have a driver’s license and enjoy a fast paced environment. Apply today—start tomorrow!
A variety of positions open at Keyport! Engineer techs, logistics and many more! Must have a recent DOD security clearance. Competitive salaries! Immediate interviews!
3 openings available! Long term, temporary and temporary to hire positions! Good clerical, reception, customer service and computer skills. Bring in resume today, start tomorrow!
Now interviewing for variety receptionist position. Answering busy telephones, customer service and data entry. Bring resume to our office today!
3 positions available at Bangor Base. Good with hand tools, painting and general maintenance. Great variety! All positions start immediately! Apply or call today.
Great phone skills, data entry, filing and more. Real Estate or related experience desired. 20-25 hours a week. Bring resume to our office today!
2 positions available! Full time, long term temporary with potential for permanent hire! Good clerical, computer and customer service experience required. Bring resume to our office today!
Will be responsible for creating and maintaining computer databases of technical information used to document configuration status, material tracking, and engineering problem resolution for Navy vessels. Prior shipyard or submarine experience is desired, but not required. Good PC computer skills are required. Good organizational skills are required. Good verbal and written communication skills along with good interpersonal skills are required. Four year experience in Trade/Shipyard/Military /Trade School/College. High School degree required. The ability to obtain a Department of Defense Secret clearance is required. Candidates must be willing and physically able to climb steep stairs and ladders to enter dry-docks, ascend/descend scaffolding and access confined spaces within a submarine.
5 years experience -Set up and operate a variety of machine tools to produce precision parts and instruments. Includes precision instrument makers who fabricate, modify, or repair mechanical instruments. May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal properties, layout, and machining procedures. Hours, Monday-Friday, 2:00 pm – 10:30pm. Permanent position.
Entry level to 3 years experience operating computer-controlled machines to perform one or more machine functions (Lathes/ Mills) on metal or plastic work pieces. Hours, Monday– Friday, 6:00am – 2:30pm. Permanent position.
Answering telephones, customer service, basic computer skills and more! Hours are 10am-4pm. Bring resume to our office today—interview tomorrow!
Basic electrical experience or repair needed for this career opportunity! Candidate will train to be a full time service technician. Bring resume or contact our office for further information.
Any HVAC, Electrical or repair experience desired. Good with tools and “eager to learn”. Now accepting applications and resumes. Competitive salary and potential for advancement.
Now accepting applications and resumes for permanent and temporary positions! Requirements include recent office and computer experience. Must have own transportation. Bring resume to our office between 8:30-4pm, Monday-Friday!
Recent DOD security clearance required, plus clerical, logistics or engineering related experience. Full time, temporary assignment with excellent potential for permanent placement.
Bookkeeping responsibilities include, organizing and maintaining A/R, A/P, payroll, taxes, and filing system utilizing QuickBooks Pro software. Maintains time/expense and billing functions, including reconciliation, within ArchiOffice software and exports to QuickBooks. Prepares quarterly tax reports & payroll. General Office Support — Maintains office supplies for proper functioning of staff and office equipment. Organizes internal and external activities special events. Undertakes special projects for staff, assists with office systematization efforts, and maintains website. Maintains personnel information and assists team in preparation of marketing materials.
QUALIFICATIONS & EXPERIENCE (Please review carefully)
• General office administration experience (mandatory)
• Receptionist experience (mandatory)
• Experience with Macintosh computer systems (desirable)
• Must have a minimum of 1-2 years experience with QuickBooks accounting software with service based companies (mandatory)
KEY KNOWLEDGE, SKILLS, ABILITIES (Please review carefully)
• Strong organizational skills including properly prioritizing multiple tasks and projects with conflicting deadlines and working independently, without supervision (mandatory)
• Knowledge and ability to utilize QuickBooks Pro accounting software (mandatory)
• Must have the ability to perform general bookkeeping procedures; payroll, accounts payable, accounts receivable and general ledger (mandatory)
• Knowledge of current, professional business communications (verbal and written) (desirable)
• Highly detail oriented (desirable)
• Able to keep all financial, HR, and management information confidential (mandatory)
• This position requires a friendly personality with high energy due to personal and telephone interaction with prospects, clients, and business contacts (desirable)
Current tech writing experience needed for full time hours on base. Position requires a recent DOD security clearance. Please bring resume and references to our office between 8:30-4:00pm.
Document support, weapons or related experience required. Must have had a DOD security clearance within the past 2 years. Apply today, start tomorrow!
Recent mechanic experience required for positions on local military base. Must have had a DOD security clearance within the past 2 years. Call or bring resume to our office between 8:30-4 Monday-Friday!
Immediate opening for experienced Escrow Assistant. Competitive salary, excellent benefit package and great career opportunity! Apply today-Interview tomorrow!
2 openings! Day and swing shift available. Must be able to lift 50 lbs. on a regular basis and pass a background check. Current OSHA card is desired. Apply today.
Good computer and customer service skills. Must enjoy working at a fast pace and lots of telephone interaction. Bring resume and references to our office today!
Must have recent government security clearance. Experience working in Excel and with financial reports. Resume required!
Must have a DOD security clearance or have had one in the past 2 years. Bring resume to our office today, start work at Keyport tomorrow!
Good computer experience or education and must enjoy customer service. Full time, temporary with great potential for permanent placement with benefits! Immediate interviews!
College graduate, no experience required, must be able to obtain a DOD security clearance. Bring resume and references to our office today!
- Experience in troubleshooting Legacy style and UNIX driven computer systems onboard naval ships. Examples include UYK-20 Computers, UYK-21 Display Groups, electronics cabinets, hard drives, sensor cables, electronic hull penetrators, proximity sensors, and the towed arrays on US Navy submarines.
- Experience in troubleshooting Power supplies for the above systems (low voltage) and control circuits for systems up to 480 volts 3 phase delta and wye configurations.
- Must have a recent government security clearance